By using the website Pink Squirrel Design, the respected party acknowledges that they are over the age of 18, this thereon constitutes your acceptance of this agreement and its conditions stated. Pink Squirrel Design reserves the right to update or modify the terms and conditions without further notice. Parties accessing and purchasing products hereby agree not to hold Pink Squirrel Design liable from any and all including but not limited to damages, losses, or injuries.
You may return new, unopened packages within 5 days of delivery to qualify for a full refund. If the return is a result of our error, such as incorrect or defective item(s), we will cover all and any additional shipping costs for the return.
After a refund is issued, please expect to receive your funds within 7-28 days of processing, sometimes less, varying from each financial institution. This whole return time period includes the transit time for us to receive the goods being returned, the time it takes to process the return, and the time it takes your bank to process the refund request.
If you’d like to return an item due to an issue you think you’ve qualified for, please use the “contact us” form and send us a message with your order number, and details pertaining to the product(s) you’d like to return. We will respond as soon as possible, but usual times are 24-72 hours, and you’ll be given according instructions as to how you should return your order.
Once your order has been received and it has been packed and ready for to be shipped you will receive tracking information. Please feel free to contact us if you have any questions. We deliver anywhere in the United States, for shipping else where please contacts us for shipping costs.